Frequently Asked Questiond
General
What kind of products does Shopyfella sell?
Shopyfella offers a wide range of innovative, problem-solving, and everyday use products across categories like Home, Kitchen, Fitness, Pets, Storage, Beauty, Health, Gadgets, and more — all at affordable prices.
Are your products useful for daily life?
Yes! Every product we list is chosen for its functionality and relevance to everyday challenges. We aim to make your life easier with smart, affordable solutions.
How can I get in touch with you?
You can contact us via email at shopyfella@gmail.com or call/WhatsApp us at +91 93501 36199 (Monday to Saturday, 10 AM – 6 PM).
Shipping & Delivery
Do you deliver all over India?
Yes, we deliver to almost every serviceable pin code in India using top courier companies
When will my order be delivered?
Your order will be processed in 1–2 business days and delivered within 5–7 business days, depending on your location.
How do I track my order?
You’ll receive a tracking link via SMS and email once your order is shipped. You can also track it on our website’s tracking page.
Payments
What payment methods are available?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) — all processed securely through PhonePe’s payment gateway.
Is Cash on Delivery available?
Yes, COD is available for all eligible orders. We verify the phone number before processing COD orders. No additional charges apply.
Is it safe to pay online on Shopyfella?
Absolutely. Your payments are processed through secure, encrypted gateways to ensure complete safety and privacy.
Returns & Refunds
How do refunds work?
Refunds are issued to your original payment method. For COD orders, refunds are transferred to your bank account within 8–15 business days after return approval.
Can I exchange a product?
We offer free exchanges for damaged, defective, or wrong items if reported with an unboxing video within 48 hours of delivery.
Can I return a product if I don’t like it?
Yes, you can request a return within 7 days of delivery. However, an unboxing video is mandatory. Then costumer will be return.